One key productivity enhancement that deserves some attention is dynamic marketing lists. In previous versions, Marketing Lists were static which meant that users had to create new queries or run existing queries each time they wanted to execute a marketing program to get a current Marketing List. Now with Dynamic Marketing Lists, when the list is set to “Dynamic” the marketing list is automatically based on a query at the time of execution which ensures the marketing list is up to date.The Total Record Count enhancement now allows users to see the total number of records return in the result set without having to scroll from page to page. While not the sexiest feature, it is something that many customers and partners will greatly appreciate. And two related enhancements that are worth calling out are email attachments and rich-text emails. In previous versions of Microsoft Dynamics CRM, users had to create workflows to send out bulk attachments. Now with just a click, users can choose to “Attach File” and instantly send out bulk email attachments. Along similar lines, in Microsoft Dynamics CRM 2011 enhancements were made around rich-text formatting. While previous versions provided basic text formatting, Microsoft Dynamics CRM 2011 provide more in-depth options for rich-text and in turn allowing users to better personalize emails. All of these enhancements and many other enhancements in Microsoft Dynamics CRM 2011 help users spend less time on time consuming tasks and more time on their core competency.
Microsoft Dynamics CRM provides numerous enhancements to help users enhance their productivity.
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