On this cold but sunny morning, we could barely fit forty people into the board room. For months we had surfaced goals and future state processes, fit gapped to the software, identified the communication and organization adoption pieces, scoped and budgeted the project, committed resources and gained board approval.
The project kick off meeting was timely and intros went well. The presentation was mostly on target to the lean principles adopted and espoused by the company, and we had meaningful discussions on how we will collectively organize to get the project completed.
Finally, the C.E.O. chose his spot to make sure everybody understood why, from his perspective, the project was taking place and what was at stake in the balance of organizational success.
Continue reading "I Will Personally Chop It’s Head Off"
In a traditional ERP implementation, companies select their ERP package and vendors first based on presentations by marketing people, sales demos, and an overview of the benefits typically received by customers using those systems. Following this decision, companies rush into implementing the software based on how the system operates, and using practices the vendor has learned from previous implementations.
We've found there are three big challenges when approaching business transformation projects in this old ERP / Software Reseller model.
Whether your manufacturing facility focuses on discrete, process or mixed mode manufacturing, applying lean techniques can create major improvements. Even in highly regulated industries such as medical device manufacturing, there is a place for all key lean techniques.
Some lean advocates try to eliminate ERP and other software systems on the grounds that they add non-value added steps to the management process, but this is not the case. Even highly lean companies use ERP for calculating long range demand and to assist in replenishing materials. In addition, lean companies use forecasting software for S&OP and financial and cost accounting solutions for reporting. Regulatory compliance and tracking and tracing units and components is simpler when automated, and process documentation is easily communicated using software components.
Here are a few ways that software and lean coexist.
Continue reading "Lean and ERP in Production Environments"
Merit Solutions is looking for a new “face” to transform our customer support interaction experience. As the MeritCare Business Systems Analyst you will be responsible for building relationships with multiple key customers, acting as an extension of their teams in order to provide top-notch technical support and analysis.
While the attire may be casual, the environment will be fast-paced. Merit Solutions is a growing company currently expanding their commitments within their MeritCare support. You must enjoy learning new things and be self-driven to do whatever it takes to provide our customers with best-in-class service, constantly exemplifying the Merit core values of integrity and high quality.
Continue Reading Job Opening: MeritCare Business Systems Analyst.
We recently had the opportunity to speak with Donna Lenning (IT Director) and Kelly Moore (QA Documentation Manager) from Osmotica Pharmaceutical, a global drug delivery company based in the US.
Donna and Kelly were gracious enough to discuss their experiences working with Merit Solutions, the benefits they have received from MAXLife's Pharmaceutical ERP for Microsoft Dynamics AX functionality, along with the Quality Document Management and Training and Certification Management MAXLife SharePoint applications.
We hope you enjoy their feedback!
By now you’ve most likely heard the numerous horror stories of botched ERP implementations and the devastating effects they can have on an organization’s success. Some executives are so terrified of these spooky tales that they remain imprisoned by their out-dated, work-around, and manual business systems and processes.
Business transformations can sound “scary”, but they don’t have to be a nightmare! In fact, they should be rewarding and exciting. Here are ten tips on how you (and your users) can survive the transformation:
Continue reading "Don't Be Scared!"
ERP systems extend into nearly every aspect of a business, and the risk of business disruption related to the ERP system is one that most companies will avoid as long as possible. As a result, many companies delay upgrading their ERP systems longer than they should.
But these companies are ignoring the many opportunities that are available while running on newer releases of an ERP system.
Continue reading "Don't Put Off an ERP Upgrade"
Nothing affects a company’s ability to compete more than the agility of its supply chain, but supply chain agility is dependent on visibility. Supply chain visibility is something that everybody talks about, but they seldom give you concrete information on how to achieve it.
Follow these six actionable steps to increase visibility in your supply chain and you’ll see major improvements in your key metrics.
Continue reading "6 Steps to Improving Supply Chain Visibility"
- Bring customers and suppliers into the forecast process
- Adopt EDI or another rapid communication method
- Open a portal
- Treat outsourced operations like in-house work centers
- Eliminate middlemen and non-value add processes
- Foster a relationship of open partnership
A well-functioning ERP system not only serves as the repository and record of all your day-to-day transactions, it can also help you to become a more responsive organization that continually delights the customer by exceeding their expectations. Here are seven ways that your system will help you to become more competitive and satisfy your customers.
- Faster Order Cycle Times
- Visibility to Supply and Demand Fluctuations
- Better Forecasts
- More Accurate Inventory
- More Perfect Orders Shipped
- Reality-based Available-to-Promise Dates
- Mass Customization
Keep reading to learn more.
Continue reading "7 Ways an ERP System Can Help You Delight Your Customers"
Most companies live with their ERP systems for 10 years or more, so it’s important to select the system wisely in the first place. Many companies focus on identifying the current methods and procedures they use to complete day-to-day tasks, and then they select the system that best matches those procedures.
In reality, it is even more important to evaluate the application platform, system architecture and the consultant's reputation for customer service and support as well as its ability to stay current with any future business changes. These factors will have more impact on the company’s ability to use the ERP system for many years - and to continue enjoying a positive ROI for all of those years.
Why should users and management outside of IT care about the application platform and the system architecture? The architecture affects the system’s ability to add new locations, capabilities, or functionalities to support future business process and operating changes.
Continue reading "Considerations When Selecting an ERP System"