Customer Story

This East Coast Life Science manufacturer required advanced quality and compliance functionalities to meet FDA requirements.

- The Problem -

Our customer, a leading global immunotherapy provider, had been using NetSuite ERP for years but was experiencing pains from outgrowing the system. ​They also had challenges with NetSuite’s functionality, finding that it was not well suited to support the intricate needs of regulated Life Science manufacturing environments.

- The Solution -

The organization evaluated Microsoft Dynamics 365 against Oracle ERP for their replacement. Dynamics allowed for a more flexible, gradual implementation process, whereas Merit Solutions for Life Science provided advanced quality and compliance functionalities needed to meet FDA requirements. Merit Solutions’ deep Life Science expertise contributed to optimizing the organization’s complex supply chain processes. 

- The Result -

Our customer initially focused on Financials when implementing Dynamics 365. However, the entire organization’s growing needs meant that manufacturing, supply chain, inventory and warehousing improvements needed to happen swiftly. Merit for Life Science modernized all of these processes, which meant the organization could grow and meet regulatory requirements with much less effort. 

We are outcome-driven.