Microsoft Dynamics 365: An Overview of the Licensing Structure

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One of the benefits of future-proofing an organization is being able to calculate your investments and returns more accurately than ever before. This is the case with Microsoft Dynamics 365, a set of next-generation intelligent business applications designed to work in the cloud and provide real-time information about anything you need to know.


This blog explains the pricing model of D365 and provides details about its licensing structure, levels of access and price points.

The reasons behind the new access levels and licensing structure:

The licensing structure of Dynamics 365 is slightly different than that of its predecessor, Dynamics AX – instead of four levels of access (Enterprise User – Functional User – Task User – Self-Service User), users get three (Full User – Operations Activity – Team Member).

The reasons behind this subtle change can be explained by Microsoft’s aim to increase seamless integration and the ability to customize – the three levels of access offered by D365 can be tweaked according to organizations’ needs, enabling quicker and smarter scalability.

Users can add or remove functionalities at any given time to make sure everything is in line with their organizations’ designated budgets. It’s worth mentioning that Dynamics 365 also has the option of creating a dedicated license for specific devices.

Dynamics 365 Plans

Specific organizations have specific needs – with this in mind, Microsoft offers three pre-configured Dynamics 365 plans, with the ability to add or remove features as necessary.

Here is a quick overview of the licensing structure of those plans and their individual features:

Whether your organization is planning to scale up or down, looking for a higher amount of control over its business tools or embarking upon the journey of lean digital transformation, Dynamics 365 is the right way to go.

With Merit Solutions as your partner, you can use its flexibility to optimize profitability and productivity and pave the way for even greater things in the future.

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