The Evolution of Managed Services

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When it comes to managing IT for your business, you can never have too much help.

The shift to the cloud and outsourced IT functions (and even entire IT departments) has massively increased over the past several years. Executives now expect even higher productivity – at lower costs – from their IT investments. They are determined to find ways that will enable the organization to get out of the Data Center business and instead focus on their core competencies and strategic goals.

An estimated 90% of the Fortune 1000 companies outsource IT infrastructure and/or applications in one way or another.

A managed service provider (MSP) offers a complete service solution including all infrastructure, software, management and support. The service is delivered either proactively or as needed, for an improved and overall more efficient operation for the client organization.

The evolution began in the 1990s with the emergence of application service providers who paved the way for remote support of IT infrastructures. For more than 20 years, large organizations have relied on managed services to manage information and customer workloads. But get ready, the market is changing again and to the advantage of the client.

Adding a managed service provider to your business and adopting the services they provide is a very efficient yet essential way to stay up-to-date with the latest technology, gain access to the necessary skills and address a range of issues related to cost, quality and risk.

So why does it make sense for your team to use an MSP?

1. Enhanced Security All devices and technologies that store and transmit sensitive company data require the strictest security measures. Today’s leading cloud providers, like Azure, have made massive investments into the most advanced security tools and procedures – like biometric access, armed security guards, proactive cyber security experts, and redundant power supplies. These investments are meant to keep your data and your business protected. Do your internal data centers boast the same security levels?

2. A proactive approach to IT problems

It takes costly IT resources and expertise to maintain, backup, patch and monitor critical application environments. With a partner, you gain access to a number of certified engineers and architects which allows you to focus on more important projects that drive business growth and revenue.

3. Maximum Uptime

In today’s ever-changing business environments, organizations need constant uptime and business continuity. The MSP role entails identifying and preventing the kind of damaging impact of a downtime event.

4. Access to New Technologies

Investing in the managed services business model tackles existing labor constraints and prevents internal IT departments from always having to play catch-up. Partners will advise and suggest to clients the latest technology that maintains uptime and profitability.

5. ROI and Cost Savings

The biggest business value is greater cost savings. It is estimated that 70-80% of IT budgets are spent each year on maintaining data centers. With an MSP, organizations are able to free up cash and more easily predict their month to month costs – redeploying resources to devote to higher value projects.

When building your IT infrastructure in the cloud, you are future proofing your business. All organizations depend on IT to be successful, when there is adequate management and support for IT resources and processes, business can be more productive, efficient and give them the competitive edge in the market.

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