Microsoft Dynamics 365
Consultant

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Future Proof Your Business With

Microsoft Dynamics 365

To accelerate your digital transformation, you need a new type of business platform. One that breaks down the silos between CRM and ERP, that’s powered by data and intelligence, and helps capture new business opportunities.
Microsoft Dynamics 365: Your transformation starts here.
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Built on an extensible platform with shared data and digital intelligence,
Dynamics 365 helps your team make the most of every minute.

Purpose-built

Get individual apps that work brilliantly on their own or together—so you can tailor a solution to your needs. And with Business and Enterprise editions, you’re covered from a few employees to thousands.

Productive

Help your employees work more efficiently. Dynamics 365 pulls together your business process apps and familiar Microsoft Office 365 tools. Employees can do CRM tasks in Outlook and ERP tasks in Excel.

Intelligent

Improve your decisions with data. With Microsoft Power BI, Cortana Intelligence, and Azure Machine Learning built in, Dynamics 365 helps you and your employees turn big data into actionable plans.

Adaptable

Give your teams easy-to-use applications that provide a single view of your data—and a single platform for business growth. They all work with Microsoft PowerApps and Microsoft Flow.

manufacturing in the digital age

Microsoft Dynamics 365 for
Finance and Operations

Financial Management

Create more efficient processes, deliver robust reporting and analytics, and ensure regulatory compliance across 34 countries, in 60 different languages.

Manufacturing

Bring agility and efficiency to manufacturing with an integrated solution that optimizes production planning, project management, operations/activity scheduling, and cost management.

Supply Chain

Digitally transform your supply chain with advanced warehouse and inventory management to optimize visibility and fulfillment, product insights, material sourcing, and integrated logistics.

Azure Cloud Services

Get real-time information on almost any device. Simplify and accelerate business process changes, seamlessly integrate with legacy systems, simplify global compliance, and scale elastically.

manufacturing in the digital age

Microsoft Dynamics 365 for Sales

Sales Productivity

Increase sales effectiveness and efficiency by automating sales processes so sellers spend more time with customers and less time on administration.

Customer Satisfaction and Retention

Monitor key relationship metrics with pre-built dashboards and proactively manage customer satisfaction with integrate social media capabilities.

Planning and Reporting

Empower sellers and leaders to make data-driven decisions with flexible, pre-built dashboards that offer interactive drill-through capabilities and natural language Q&A.

Revenue Growth

Use modern tools like predictive and social intelligence that reveal new markets and spot key trends to best position your business for revenue growth.

manufacturing in the digital age

Microsoft Dynamics 365 for Customer Service

Omni-Channel Engagement

Support your customers wherever and whenever they need it. Deliver the personalized, consistent service customers expect across their choice of device and channel—including social media.

Self-Service and Communities

Make it easy for your customers to find answers and connect with peers and subject-matter experts. And when they require it, let them seamlessly transition to assisted support.

Agent Enablement

Enable agents to speed resolutions and deliver a more personalized, effective level of support by maintaining all customer data in one place – even pulling data from outside sources.

Digital Intelligence

Identify trends, anticipate opportunities, and gain invaluable insights through interactive dashboards and data visualization capabilities.

manufacturing in the digital age

Microsoft Dynamics 365 for Field Service

Optimized Scheduling

Organize people and equipment with flexible scheduling options to accommodate both customer service representative and dispatcher workflows — including more precise scheduling.

Contract Management

With more visibility into contract information, you drive faster, more accurate billing while helping field service teams identify new sales opportunities to drive additional revenue.

Inventory Management

Manage real-time inventory updates and stock history across locations – including warehouses, depots, and trucks – so you can better track service stock, reduce write offs, and improve forecasts.

Connected Field Service

Detect, troubleshoot, and resolve issues before customers even know about them with IoT – and attempt to solve them remotely so your technicians are only sent when necessary.

manufacturing in the digital age

Microsoft Dynamics 365 for Talent

Collaborative Recruiting

Customize your entire hiring process with Dynamics 365, plus the power of LinkedIn. Easily share candidate information from a centralized location with your hiring team.

Extra-Ordinary Candidate Experiences

Ensure candidates are treated like very important people with an easily accessible portal that provides guidance and transparency every step of the way.

Employee Onboarding

Welcome new team members with personalized onboarding checklists. Get administrative tasks done quickly, so you can focus on a memorable first day experience.

Talent Success

Monitor progress every step of the way, and easily replicate successful onboarding experiences with the ability to save guides as templates for specific roles.

manufacturing in the digital age

Microsoft Dynamics 365 for Retail

Unified Commerce

Increase your revenue, customer satisfaction, and brand loyalty by delivering a consistent shopping experience across channels.

Modern Store Experiences

Manage your stores more efficiently, help increase sales, adapt to changing needs, and provide outstanding customer service by implementing the latest technology, tools, and innovation.

Effective Merchandising

Improve your ROI and product demand with a robust set of capabilities that help centrally manage merchandising – including product information, categories, assortment, and pricing.

Optimized Operations

Reduce fulfillment costs, improve inventory utilization, and efficiently manage your business by making smarter decisions using customer and operational insights.

Will You Disrupt – Or Be Disrupted?

If you would like to discuss your own digital transformation, please Contact US