With a vision to advance cell and gene therapies (CGT), time to market is of utmost importance for this fast-growing biotech. They needed an Enterprise Resource Planning (ERP) system to help them increase automation of their business processes.

Their challenges included lack of efficiency in approving workflows for business processes, wasted time spent on adjusting access controls, and integration challenges with acquisitions. 

Working in collaboration with this CDMO, Merit Solutions identified the business requirements that would improve business process automation. The requirements spanned departments, including Finance, Procurement and Sourcing, Inventory and Warehousing, and Product Information Management. 

This customer has addressed controls for approved manufacturers and vendors, the management of batch-controlled items and their expiry and retest dates, inventory management including costing, quality controls, and financial management.