The customer was growing faster than their current NetSuite and homegrown systems could support.

Working with emerging companies by providing R&D grade products while also delivering GMP materials to some of the world’s largest organizations meant their needs were, and still are, complex.

Using Microsoft Dynamics 365 and Merit for Life Science, the customer has a commercially available, change controllable, solution to meet their needs. In replacing their highly customized system, the customer improved critical quality processes including flexible sampling and frequency rules, stability and re-test quality testing.

They have enhanced visibility in materials control allowing for sub-batching of materials to support item tracing. Manufacturing controls drove measured improvements in material requirements planning (MRP) and resource scheduling. Ultimately, the customer captures data and gains access to well-organized, transparent reporting to prove validity of electronic records—critical for FDA and customer audits. Robust financial management functionality readies them to track multiple legal entities and support Sarbanes Oxley compliance. Richer data management capabilities help them stay on top of costs in their fast-growing business.